Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I know which size to order?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for our lifestyle sneakers.

What is your return policy?

We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their kicks faster.

Are your materials sustainable?

Trendy Footwear is committed to eco-friendly fashion. Our 'Green Line' features recycled ocean plastics and vegan leather alternatives, while our packaging is 100% recyclable.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

How should I clean my new shoes?

For leather, use a damp cloth and mild soap. For suede, we recommend a specialized suede brush. Never put your Trendy Footwear in the washing machine unless specified on the care label.